Find answers to frequently asked questions (FAQs) and topics.
Schnell Transloader FAQ
Q: Which stinger setup is right for their operation?
We offer multiple stinger configurations to suit different materials and site layouts:
- Regular Stinger: Low-profile, fully guarded with stainless mesh; ideal for fine granular products.
- Drive-Over Stinger with Flip Up: Best for unloading trucks or railcars with easy drive-over clearance.
- Stinger with Flip-Up Wings: Helps contain product and reduce spillage.
Our team will help you choose the best configuration for your operation.
Q: Do we do custom builds?
Yes. Customization is our specialty. We’ll tailor conveyor lengths, stinger types, catwalk options, dust control systems, power packages, and more to meet your site’s needs.
Q: I need a custom build, do you do that?
Yes. We specialize in customizing:
- Conveyor lengths and widths (30″, 36″, 42″)
- Power options (Kubota 60HP diesel with load-sensing hydraulics)
- Stinger designs
- Catwalk packages with fall arrest systems
- Dust control features
- LED work lighting packages for 24/7 operation
Q: What is the lead time if they order a machine?
Lead times vary with demand and custom configurations, typically 6–12 weeks. We prioritize transparency and will provide an accurate estimate on order.
Q: Do you have any in-stock units?
We sometimes have stock or near-complete builds available. Availability changes quickly, so please contact us for current inventory.
Q: What is the ballpark pricing on all models?
Pricing varies by model size, options, and customization. For planning, these are industrial-scale units representing a significant capital investment. We will provide tailored, transparent quotes on request.
Q: Do you have financing?
We don’t directly finance but can help you connect with third-party providers who specialize in industrial equipment financing.
Q: Do you rent or have lease options available?
We don’t directly offer rental or lease programs, but we’re happy to help you explore third-party financing or leasing solutions.
Q: Are parts for transloaders easily accessible? Do we have all the parts needed on hand? Lead times?
Yes. Schnell stocks all standard wear parts and common components (belts, bearings, hydraulic hoses, seals). Lead times for uncommon parts are generally short. We recommend customers keep a tailored spare parts kit on hand for critical items.
Q: What are the most common issues?
These machines are built for tough jobs. Common service needs include:
- Belt tension and alignment adjustments
- Hydraulic hose inspection/replacement
- Bearings lubrication/replacement
- Dust collector filter checks
Proper daily/weekly maintenance prevents downtime.
Q: Do you have a maintenance schedule?
Yes. Our recommended intervals include:
✅ Daily (10 hrs): Fuel/oil level check, greasing roller bearings
✅ Weekly (40 hrs): Belt tension/tracking, hopper seal checks
✅ Annually (200 hrs): Oil change, wheel bearing repack, dust collector filter inspection
Full details are provided in the Operator Manual.
Q: Can I get a common replacement part list?
Yes. We provide a recommended spares list, typically including:
- Conveyor belts (durable two-ply with Super-Screw lacing)
- Roller bearings (sealed heavy-duty types)
- Hydraulic hoses
- Dust collector filter media
- Hopper seals
Q: Can I see Schnell facility in person? Or, can you come to our site and do a demo?
✅ Yes! You can visit our facility to see builds in progress.
✅ On-site demos may be arranged based on location and availability.
✅ We also offer video calls to review details with your team.
✅ Complimentary training is offered at our facility in Winkler, MB. On-site training is available for an extra fee.
Q: How is your service department?
Our team offers responsive, expert support, including:
- Field commissioning and training
- Troubleshooting and repairs
- Comprehensive Operator Manuals
- Easy access to replacement parts
- Virtual support sessions as needed
Q: Can we get a video call to review as a team?
Absolutely. We recommend video calls to ensure your entire team understands options, specs, and operating details before purchase.
Q: Defined Warranty
✅ One-year / 1,200 engine hours (whichever comes first) covering materials and workmanship.
✅ Excludes normal wear and tear or misuse.
✅ Requires claims to be submitted within 7 days of defect discovery with photos.
✅ Warranty claims must follow Operator Manual instructions.
Design and Safety Highlights
✅ Low-profile conveyor intake fits under railcars and trailers with tight clearances.
✅ Fully enclosed belt design eliminates spillage.
✅ Safety trip-wire system standard on open stinger models for emergency shut-off.
✅ Fold-down safety railings on catwalk packages deactivate the belt when open.
✅ Kubota 60HP diesel engine with load-sensing hydraulics for fuel efficiency and power.
✅ Hydraulic 4-wheel 180° steering for precise positioning.
✅ LED work lights for safe 24/7 operation.
✅ Optional Catwalk Package with fall arrest system and hydraulic lowering section for safe access to truck/railcar tops.
✅ Dust control system with bag shaker function for efficient dust collection.
